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PRIVACY POLICY

Effective Date: November 12, 2022

At Sparrow & Hue we value you and we strive for transparency in our interactions with you. We seek to make your online experiences with us fun and as personalized as you would like. You should be able to find the unique fashion looks you desire. If you want to hear from us, we want you to feel comfortable about connecting with us. If you decide you’ve heard enough from us, you can do that too! The information that we obtain from or about you, whether directly or indirectly, helps us understand you better and improve your shopping experiences with us.

Above all, our main goal is to gain your trust, including by addressing any questions or concerns you might have about the privacy and safety of your personal information when it is in our hands. You can continue reading below to understand our Privacy Policy. 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our customers with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and customers with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on your browser. They are typically used to keep track of the settings you have selected and actions you have taken on a site. Our company is hosted on the Wix.com platform. Wix uses cookies for important reasons, such as: 

  • To provide a great experience for our visitors and customers.

  • To identify your registered members (users who registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

All About Cookies is a good source of information to leverage to be informed. You may also view the following links to understand how to access cookie settings in various browsers:

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at sparrowandhue@outlook.com.

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it

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Questions?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sparrowandhue@outlook.com.

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